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中石油在上海大力推广“无人便利店”——智慧仓店

中石油引用进博会无人机器人技术,在上海加油站推出“无人便利店”——智慧仓店,以探索“足不出户享受社邻服务”

3月11日,顾客杨先生来到中石油上海销售公司杨思加油站购买口罩。在员工钱佩的介绍下,他在站内自动商店第一次尝试了全自动购物。

杨先生在自动商店门口的大屏幕上选取口罩,用支付宝付款后,静立在墙角的自动取货机马上移动,从货架上准确取下一份口罩后,移动到取货口投放商品,全程不过一分钟。

这个自动商店也叫“智慧仓店”,去年年底试运营,近日正式运营,嵌套在杨思加油站便利店内,占地20平方米;运用2019年第二届进博会上展出的无人机器人技术。这是上海销售首次嵌入加油站经营业态。上海销售将持续扩大进博会名优特新商品与市场的对接,打造“无人便利店”,与便利店日常业务形成有效互补。同时,探索打通加油站便利店与线上零售、快递配送的通道,让顾客足不出户就能享受到安全快捷的社邻服务。

“智慧仓店”分为自助购物区和健康e站两个区域。自助购物区像一个巨型的玻璃盒子,主打国际进口博览会优质商品,目前提供巧克力、进口饮料、糖果饼干、方便食品、个人护理、优选酒品六大类80余种商品。顾客购物全程不用进店,通过门口的自助选购屏幕及取货口即可完成购买。配备美团、饿了么、顺丰三个取货柜,待网上下单配送业务开通后,顾客可以接受机器人和快递员的服务。

健康e站区域配备24小时智慧云药品自助柜和自助医疗仪器检测设施。智慧云药品自助柜最多可投放200种常用药品。在这个春节,智慧云药品助柜投放了1.2万只口罩。自助健康检测设施可提供身高体重、人体成分、体温、血压、血氧、心电等常规健康指标检测服务,顾客持身份证可自助完成检测,并生成电子报告。

“智慧仓店”自试运营以来,销售额达8.5万元。

随着国家互联网医疗产业的发展进程,上海销售顺应政府减轻医院负担的政策导向,健康e站还将探索与医院联网,服务慢性病、常规病患者的日常检测、联网诊断、健康咨询等,成为居民家门口的健康驿站。

对于“无人便利店”的发展前景,上海销售非油品销售公司经理丁晗说:“受疫情影响,人们更偏好就近、线上、免接触交易,在相当程度上改变了客户的消费心理和行为习惯,为‘无人零售’带来较好发展机会。待疫情过后,上海销售计划在上海浦东、浦西具备条件的加油站便利店内陆续开设15至20家‘无人便利店’。”

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